AO3 Business Support Officer

Are you a proactive professional who excels at multitasking and prides yourself on delivering exceptional service? Randstad is looking for a Business Support Officer to join our dynamic, diverse, and inclusive team.

In this role, you won’t just be sitting behind a desk—you’ll be a vital part of a team committed to achieving meaningful outcomes for the entire Queensland community.

Key Responsibilities

• Communication & Stakeholder Engagement: Serve as the first point of contact for internal and external stakeholders via face-to-face, email, or telephone.
• Information Management: Provide accurate information or redirect enquiries to the appropriate officer or area.
• Core Administration: Handle day-to-day tasks including data administration, recordkeeping, and managing meeting room bookings.
• Office Logistics: Support onboarding processes, manage office logistics, and assist with general enquiries.
• Financial Services: Deliver financial support through accounts payable and receivable, expense claim reviews, and reconciliations.
• Procurement: Manage the procurement of minor goods and services, primarily using corporate cards.
• Travel Coordination: Arrange car hire, accommodation, air travel, and taxi vouchers, including associated approvals and receipts.
• Continuous Improvement: Suggest and support the delivery of customer service enhancements and process improvements.
• Emergency Support: Provide critical administrative assistance during responses to emergency events.

Ideal candidate:

• The successful candidate will demonstrate a proven track record in providing senior-level administrative support, possess exceptional organisational and communication skills, and maintain the highest level of confidentiality and professionalism. Previous government experience is highly preferred.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.